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Taunton, Somerset, TA1 1SH

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Tel: 01823 270101                    
Email: info@swcouncils.gov.uk

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Training and Events

Many of our courses can be adapted for in-house delivery and can be specifically tailored to meet individual needs.

Sometimes due to reasons beyond our control a course has to be cancelled or postponed.  We will advise nominating officers and applicants immediately of such a decision.  Please note in exceptional circumstances we may have to make changes at short notice to the content (to reflect changes in legislation, current thinking or topical issues), timing, speakers and/or venue.

South West Councils, Dennett House, 11 Middle Street, Taunton, Somerset TA1 1SH, Learning and Transformation Administration Team: 01823 270101


Mentoring/Coaching  (ILM Level 3 Award 8586-11/8585-11)



From Sep 11, 2019 to Oct 17 2019

Course Duration:

2 days attendance + a professional practice set + preparation towards the assessed assignments


Dennett House, 11 Middle Street, Taunton, Somerset, TA1 1SH – this course can also be delivered on an in-house basis


A two-day workshop for anyone with line management and team responsibilities. The programme includes an induction, a range of independent learning activities, 2 days of interactive theory and practice-based learning, a professional practice set and an assignment tutorial. You will also be provided with a course text book and access to a toolkit of coaching/mentoring resources authored by Prof D Clutterbuck

Day 111 September 19 9.30 – 16.30
Day 212 September 19 9.30 – 16.30
Practice Set
17 October 1910.00 – 12.00
17 Ocotber 1912.00 – 13.00
28 October 19 

Please note: this is not a residential course and accommodation is not included


A qualification programme designed to provide team leaders and managers with the knowledge, skills and confidence to mentor/coach people as part of their normal working role. The course provides a good foundation for those new to mentoring/coaching or for more experienced mentors/coaches wishing to refine their techniques and gain a nationally recognised qualification

Supervision is an essential part of the ILM qualification and each participant is allocated 2 hours with a Supervisor to be used proactively and periodically in line with individual needs and in agreement with the Supervisor. Supervision can take the form of one to one meetings (if you travel to your Supervisor), telephone conversations, email or Skype interaction. You need to demonstrate in your assignments that this has been completed and be able to meet the assessment criteria relating to supervision.


  • The coaching/mentoring continuum
  • Establishing your coaching/mentoring baseline
  • Introduction to the GROW model and other coaching models
  • Asking powerful questions
  • An overview of learning theory
  • Personal development and emotional intelligence
  • Contracting, expectations, process, ethics, code of practice and boundaries
  • Coaching/Mentoring skills, qualities and techniques
  • Communication and non-combative challenging strategies
  • Improving own practice through reflection and review

How is it assessed?

There are three assignments:

  • Assignment 1 - is a written submission that enables you to demonstrate your understanding of the practice required for effective mentoring/coaching within an organisational context
  • Assignment 2 - is a record of the planning and delivery of at least 6 hours of mentoring/coaching practice
  • Assignment 3 - is a submission that enables you to review your ability to perform effectively as a mentor/coach


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Course Ref:


Closing Date:


Course Administrator:

training@swcouncils.gov.uk or call 01823 270101

Related Courses:

"Very enjoyable, personally rewarding and motivating course"

"The training, had a brilliant mix of theory and practice in a safe, relaxed environment"

"The knowledge, experience and skill of the two tutors was exceptional, they made the days fun, practical and valuable"

 "This programme is useful not only for coaches, but in everyday working life"

Member Organisations: £595
Non-Member Organisations:  £695

(All prices subject to VAT)


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