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Dennett House, 11 Middle Street
Taunton, Somerset, TA1 1SH

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Tel: 01823 270101                    
Email: info@swcouncils.gov.uk

The Team


Training and Events

Many of our courses can be adapted for in-house delivery and can be specifically tailored to meet individual needs.

Sometimes due to reasons beyond our control a course has to be cancelled or postponed.  We will advise nominating officers and applicants immediately of such a decision.  Please note in exceptional circumstances we may have to make changes at short notice to the content (to reflect changes in legislation, current thinking or topical issues), timing, speakers and/or venue.

South West Councils, Dennett House, 11 Middle Street, Taunton, Somerset TA1 1SH, Learning and Transformation Administration Team: 01823 270101


Resilience Webinar



Jul 07, 2020 14:00 - 16:00




Resilience means having the ability to bounce back from adversity and there is a lot of interest in the concept at the moment, not only within business but also within the public-sector environment as well. This is because mental resilience is thought to help people to thrive in our increasingly fast-paced, modern workplaces. Sally Percy (2019).



This interactive webinar will support personal wellbeing by introducing participants to the concepts of resilience, perception, mental health and an understanding of listening skills both for self-support and for offering a degree of support to colleagues and others in an informal way.


• ILM Resilience factsheet
• ILM Worksheets on Crisis Management, Grit, A Positive Mindset

Webinar content (2 hours) - Tutor-led Presentation and participant discussion
• Defining resilience
• Understanding mental health in the workplace
• The power of perception
• Recognising signs and symptoms of anxiety in self and others
• Maintaining mental health and supporting colleagues
• The Listening Wheel
• Developing positive thinking and goal setting
• Control, Influence, Accept
• 5 ways to wellbeing

• Mindset handout
• ILM Spotlight on Positive Mindset
• Revisiting ILM Worksheets on Crisis Management, Grit, A Positive Mindset

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