Accessibility Statement
South West Councils is committed to making this website accessible and easy to use for everyone, regardless of ability, device or the technology they use to access it.
We aim to ensure that our website is as accessible and inclusive as possible and to meet the requirements of the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.
Using this website
We have designed the website to work with a range of browsers, devices and assistive technologies. We aim to ensure that:
Content is clearly structured and easy to navigate.
Text is presented in a clear and readable format.
Links and buttons are clearly identifiable.
Images have alternative text where appropriate.
The website can be navigated using a keyboard.
Content can be accessed using screen readers and other assistive technologies.
Pages are designed to work across a range of screen sizes and devices.
We recognise that some content, particularly older documents and PDFs, may not fully meet current accessibility standards. We are continuing to review and improve the accessibility of our website and its content.
Changing how you view the website
You can change the way you view our website to suit your individual needs. Most modern web browsers, computers and mobile devices include accessibility features that allow you to:
Zoom in or out to make text and other content larger or smaller.
Change the text size using your browser or device settings.
Change colours and contrast to make content easier to read.
Use keyboard controls to navigate around the website.
Use screen readers and other assistive technologies to access content.
For example, in most web browsers you can use:
Ctrl + + to zoom in.
Ctrl + – to zoom out.
Ctrl + 0 to return to the default zoom level.
On a Mac, use Command (⌘) instead of Ctrl.
The exact accessibility options available will depend on the browser, device or assistive technology you are using.
Compliance
We are committed to improving the accessibility of this website and meeting the relevant accessibility requirements.
While we aim to ensure that all content meets accessibility standards, some older content, documents and third-party services may not yet be fully accessible.
Where we identify accessibility issues, we will consider how these can be addressed as part of our ongoing website and content improvements.
Feedback and alternative formats
We welcome feedback about the accessibility of our website. If you have difficulty accessing information or using any part of the website, please contact us.
We will do our best to help you access the information you need and, where possible, provide information in an alternative format.
When contacting us, please tell us:
The web page or information you are trying to access.
What accessibility problem you have experienced.
What format or support you would find helpful.
Email: info@swcouncils.gov.uk
Telephone: 01823 270101
We will consider your request and aim to respond as soon as reasonably possible.
Third-party content
Some content or services available through our website may be provided by third parties. We cannot always control the accessibility of these services, but we will seek to work with suppliers and service providers to address accessibility issues where possible.
Ongoing improvements
Accessibility is an ongoing commitment. We regularly review our website and its content and will continue to make improvements where possible.
When developing new content, services and features, we will consider accessibility as part of the process to help ensure that our website remains inclusive and accessible to as many people as possible.
Contact us
If you have any questions, comments or concerns about the accessibility of this website, please contact:
South West Councils
Email: info@swcouncils.gov.uk
Telephone: 01823 270101
We value your feedback and will use it to help us improve the accessibility and usability of our website.
This accessibility statement was last updated: August 2026.