ILM Level 3 Management of Volunteers

Dates:

Day 1:   31 January 2023     0930 to 1630
Day 2:   28 February 2023   09.30 to 16.30
Day 3:   17 March 2023        09.30 to 16.30

Available for groups as an in-house course

Course Structure:

  • Induction
  • Attendance at 3 training days (delivered remotely)
  • 3 Assignments:
    • Assignment 1: Promoting volunteering
    • Assignment 2:  Managing volunteering agreements
    • Assignment 3:  Supervising and supporting volunteers
  • Assignment Support
  • Independent research

Description:

This 3-day ILM qualification provides a programme of essential knowledge and skills to supervise, support and motivate volunteers. Learners who attend the learning and successfully complete 3 written assignments will achieve this professionally recognised qualification.

Venue:

This course will be delivered remotely.

Content:

Day 1 Promote volunteering within your organisation and to volunteers

  • ILM qualification overview and induction
  • Understanding volunteers – who and why
  • Volunteer roles and organisational contribution
  • Skills, knowledge and attributes of volunteers
  • Finding and engaging with potential volunteers


Day 2 Managing volunteer agreements

  • The employment status of volunteers
  • The differences between employment contracts and volunteer agreements
  • Recruiting and selecting volunteers
  • Having appropriate volunteer policies in place
  • Legislation that impacts on volunteer agreements and relationships
  • Managing underperformance of volunteers
  • Motivating and rewarding good performance
  • Communication and delegation
  • Giving feedback
  • Assignment discussion


Day 3 Supervise and support volunteers

  • Planning and organising volunteers’ work
  • Setting appropriate objectives
  • Identifying individual and team development needs
  • Exploring development options and strategies
  • Encouraging volunteers to be reflective
  • Assignment discussion


Course Reference: MB/22/314

Price:

£698 plus VAT for member organisations

£803 plus VAT for non-member organisations

Closing Date: 16 February 2023

How to apply:

Please use the Booking form to enrol.

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Date

Jan 31 2023 - Mar 17 2023

Time

9:30 am - 4:30 pm
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