HR Advice & Support for day-to-day queries
HR Advice & Support that actually supports you
At South West Councils, we know that effective HR support is not a one-size-fits-all approach. It’s about providing timely, practical guidance that is proportionate, informed, and tailored to your organisation. Our HR service is made up of professionally qualified, experienced specialists ready to help you tackle day-to-day people challenges and strategic workforce issues with confidence.
Trusted HR Guidance for everyday HR questions
Whether you’re managing absence, employee relations issues, workplace conflict, sensitive senior staff matters or simply need some reassurance that you’re following the correct process and best practice, we ensure our members receive practical, professional HR advice for all their day-to-day queries.
Our role is to provide guidance and advice at key points, helping you to understand the options, risks and our recommended actions. Members can return to us whenever they require further advice and, where possible, will be supported by the same member of the team.
For members, getting in touch is straightfoward. You can contact our HR specialists directly at hr@swcouncils.gov.uk or leave a message with a member of our South West Councils team on 01823 270101, and we will get back to you promptly.
Not a member? For details and pricing of our membership packages, have a look at our Membership page. Non-members are welcome to access our bespoke HR advice and support on a chargeable basis. Get in touch with us at hr@swcouncils.gov.uk to discuss your needs.
More than just an Advice and Support Line – we offer:
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Access to template HR policies, letters, contracts and other useful documents
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Update and guidance on policy and employment law changes
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Support navigating disciplinary, grievance and capability processes
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Advice on structure reviews, job evaluation and pay & grading
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Guidance on recruitment, talent management and retention needs
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Help understanding contract clauses and Green Book terms and conditions
