End-Point Assessment Policies

Complaints Handling
This policy details our complaints procedure.

Conflict of Interest
This policy details our approach for maintaining integrity, credibility and fairness in the assessment process by managing potential and actual conflicts of interest.

Data Protection & Confidentiality
This policy details our approach for sharing, recording and storing data related to EPA activities.

Enquiries and Appeals
This policy details our approach when a specific challenge to the way in which an assessment was conducted, or a decision is made such as a reasonable adjustment request or investigation outcome is determined.

Equality, Diversity and Inclusion
This policy details our commitment to equality, diversity and inclusion, treating all with dignity and respect framework for acknowledging individuals’ existing knowledge, skills and achievements.

Failed Assessment EPA
This policy details our approach for notifying and managing failed assessment components.

Fair Access
This policy details our approach to ensuring we have in place the systems and procedures to allow the provision of fair access to assessment, including reasonable adjustments and special considerations.

Gateway Evidence
This policy details our approach for managing the gateway process to confirm an apprentice is eligible for assessment.

Invigilation
This policy details our approach for conducting and invigilating knowledge tests for end-point assessment.

Malpractice and Maladministration
This policy details our approach for ensuring the integrity and credibility of our EPAO process, including the risks posed by generative artificial intelligence (AI).

Quality Assurance
This policy details our approach to quality assurance, continuous improvement and sampling strategy.

Results and Certification Claims
This policy details our approach for notifying results and claiming certificates when all assessment components are successfully passed.

Risk Management
This policy details our approach for managing risk associated with the design, delivery, award and review of EPA activities.

Recognition of Prior Learning
This policy details our approach for acknowledging individuals’ existing knowledge, skills and achievements.

Safeguarding
This policy details our approach for protecting apprentices undertaking end-point assessment across all assessment locations.

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