Coaching and Personal Development Courses

We deliver a range of ILM coaching qualifications from levels 2 to 7. These are offered 3 times a year as open events and we can also run them specifically for your workforce if you have a group. For these qualification courses, we have to cover specific content to ensure the participants are sufficiently prepared for the assignments and we can also include additional content, specific to your organisation if you wish. Courses include:

Introduction to Effective Coaching

This course is for those wishing to gain the knowledge, skills and confidence to effectively understand how to develop a coaching or mentoring style within an organisational context. The course is delivered to groups of around 6 to 12 people over 1 or 2 days and covers topics such as:

What it takes to be an effective coach
Understanding the role and responsibilities of effective coaches
How to manage coaching processes using recognised models
Put your coaching skills into practice by carrying out supervised coaching sessions

Level 2 Award in Effective Mentoring Skills

This 2-day course is for those who wish to develop their knowledge and skills in order to understand and undertake effective mentoring in a range of situations, such as an organisation, the voluntary sector or community groups. It is ideally suited for those who are mentoring apprentices. It is ideally suited for those who are mentoring apprentices. The programme is delivered to groups of around 6 to 12 people through a combination of induction sessions, training days, supervision and tutorial assignments and covers a range of topics:

Understanding mentoring
Developing mentoring skills

The programme is designed to prepare participants to successfully pass ILM’s 2 assignments:

an essay-style assignment focusing on your understanding of mentoring principles and practices
an evidence-style assignment using practice evidence from your mentoring practice

ILM Level 3 Award in Effective Coaching

This 2½-day course is for those wishing to gain the knowledge, skills and confidence to effectively coach people within an organisational context and is an ideal qualification for those who wish to commence a career in coaching. The programme is delivered to groups of around 6 to 12 people through a combination of induction sessions, training days, group supervision sessions, tutorial assignments and one-to-one supervision and covers a range of topics:

What it takes to be an effective coach
Understanding the role and responsibilities of effective coaches
How to manage coaching processes using recognised models
Put your coaching skills into practice by carrying out supervised coaching sessions
Analysing your coaching performance in order to improve own ability

The programme is designed to prepare participants to successfully pass ILM’s 3 assignments:

an essay-style assignment focusing on your understanding of coaching principles and practices
an evidence-style assignment using practice evidence from your coaching practice
an evidence-style assignment reflecting and reviewing your coaching practice

ILM Level 3 Award in Effective Mentoring

This 2½-day course is for those wishing to gain the knowledge, skills and confidence to effectively mentor people within an organisational context and is an ideal qualification for those who wish to commence a career in mentoring. The programme is delivered to groups of around 6 to 12 people through a combination of induction sessions, training days, group supervision sessions, tutorial assignments and one-to-one supervision and covers a range of topics:

What it takes to be an effective mentor
Understanding the role and responsibilities of effective mentors
How to manage mentoring processes using recognised models
Put your mentoring skills into practice by carrying out supervised mentoring sessions
Analysing your mentoring performance in order to improve own ability

The programme is designed to prepare participants to successfully pass ILM’s 3 assignments:

an essay-style assignment focusing on your understanding of mentoring principles and practices
an evidence-style assignment using practice evidence from your mentoring practice
an evidence-style assignment reflecting and reviewing your mentoring practice

ILM Level 5 Certificate in Effective Coaching & Mentoring

This 5-day course is for managers and those with significant responsibility for effective coaching and mentoring as part of their daily role within an organisational context. It is also ideal for individuals who wish to move into a development role or start a career as a freelance coach or mentor. The programme is delivered to groups of around 6 to 12 people through a combination of induction sessions, training days, group supervision sessions, tutorial assignments and one-to-one supervision and covers a range of topics:

Be able to assess your own skills, knowledge and behaviours as a coach and mentor
Know how to manage the coaching or mentoring process within an organisational context
Deepen your understanding of how the organisational context can affect coaching or mentoring
Plan, deliver and review your coaching and mentoring
Plan your future development in coaching or mentoring

The programme is designed to prepare participants to successfully pass ILM’s 3 assignments:

an essay-style assignment focusing on your understanding of coaching principles and practices
an evidence-style assignment using practice evidence from your coaching practice
an evidence-style assignment reflecting and reviewing your coaching practice

ILM Level 7 Certificate for Executive and Senior Level Coaches and Mentors

This 6-day course is for senior managers or Human Resources (HR)/Organisation Development (OD) professionals who wish to develop their expertise and credibility in the fields of Executive or Senior level coaching and mentoring, or to establish coaching at an organisational level. It is also ideal for professional coaches and mentors seeking to enhance and accredit their experience with a nationally recognised qualification. The programme is delivered to groups of around 6 to 12 people through a combination of induction sessions, training days, group supervision sessions, tutorial assignments and one-to-one supervision and covers a range of topics:

Understand the strategic purposes of coaching and mentoring at an executive or senior level
Analyse the knowledge, skills, behaviours and practices necessary for effective coaching or mentoring at an executive or senior level
Plan, deliver and review own effective coaching or mentoring at an executive or senior level
Learn why reflective learning is important for own professional practice
Be able to plan own future professional development activities as a coach or mentor operating at an executive or senior level

The programme is designed to prepare participants to successfully pass ILM’s 3 assignments:

an essay-style assignment focusing on your understanding of coaching principles and practices
an evidence-style assignment using practice evidence from your coaching practice
an evidence-style assignment reflecting and reviewing your coaching practice

ILM Level 7 Certificate for Coaching Supervisors (121 Version)

This qualification is for professional coaches with the supervisory knowledge and skills needed to practice as confident and competent coaching supervisors. It is ideal for those seeking to enhance and accredit their expertise in internal or external supervision with a nationally recognised qualification. This qualification is delivered on a one-to-one basis so can be adapted to meet your individual needs. There are 5 x 2-hour tutorial webinars. The dates and times for these are arranged to suit you and your trainer. The course also includes one-to-one supervision sessions delivered by telephone or video calls and assignment tutorials.

Understand the purpose and ethical principles of effective coaching supervision of coaches
Critically compare different approaches for the effective coaching supervision of coaches
Outcomes of effective coaching supervision for different stakeholders
Plan, deliver and review own effective coaching supervision of coaches
Be able to plan own future

The programme is designed to prepare participants to successfully pass ILM’s 3 assignments:

an essay-style assignment focusing on your understanding of supervision principles and practices
an evidence-style assignment using practical evidence from your supervision practice
an evidence-style assignment reflecting and reviewing your supervision practice

ILM Level 7 Certificate for Coaching Supervisors (Cohort Version)

This qualification is for professional coaches with the supervisory knowledge and skills needed to practice as confident and competent coaching supervisors. It is ideal for those seeking to enhance and accredit their expertise in internal or external supervision with a nationally recognised qualification. When you are registered on an ILM programme, you can, if you wish, activate student membership with the Institute of Leadership & Management to access a range of research documents and resources. If you choose to activate it, this free TILM membership lasts while you are on the programme, until you are qualified. Details of TILM membership can be found here. ILM learners are also entitled to a 25% discounted membership with EMCC whilst on any ILM coaching and mentoring qualification programme. Visit the EMCC UK website for more information.

Content includes:

Understand the purpose and ethical principles of effective coaching supervision of coaches
Critically compare different approaches for the effective coaching supervision of coaches
Outcomes of effective coaching supervision for different stakeholders
Plan, deliver and review own effective coaching supervision of coaches
Be able to plan own future

It is assessed through completion of 3 assignments:

an essay-style assignment focusing on your understanding of supervision principles and practices
an evidence-style assignment using practice evidence from your supervision practice
an evidence-style assignment reflecting and reviewing your supervision practice

Inclusive Language

A 2 hour webinar for anyone wishing to improve their knowledge and understanding of inclusive language and gain the confidence to address individuals and diverse groups of people without unintentionally causing offence. This webinar will cover:

Definitions and context of Equalities, Diversity and Inclusion
Inclusive language – definition
Why is it important?
Principles of inclusive language
Awareness of EDI concepts – familiar and unfamiliar
Inclusive language examples
Phrases to avoid
Effective communication – voice and tone
Practical exercise/ quiz
Promoting inclusive language

Introduction to Neurodiversity

A one-hour webinar, suitable for trainers, assessors, managers and peers to explore what is neurodiversity, terminology, facts, why neurodiversity is important and how having an awareness can help support learners and employees with a neurodiverse condition to reach their full potential.

Introduction to Race and Anti-racism in the Workplace

This 2hr webinar introduces conversations about race and racism in the workplace whilst also providing an opportunity to reflect on personal anti-racist practice. Content explores:

Literacy around language
Common terms relating to racism
Different types of racism
How racism appears in the workplace and other settings
Increasing confidence in addressing microaggressions
Areas of focus for an anti-racist ally

Learning Mentor for Apprentices

Mentoring is an established development strategy both in the workplace and in a learning context. This makes the role of Learning Mentor ideally placed to support apprentices, developing their knowledge, skills and behaviours, in the workplace. Learning Mentors use their occupational knowledge and competence to guide and advise those who are less experienced through applying theoretical learning in practical work environments. Learning Mentors provide practical, technical and pastoral support, liaising closely with managers, training professionals and HR.

Our 3 x 3hr webinars cover:

Practical application of mentoring processes/models
Motivating and inspiring apprentices
Working within professional and ethical boundaries
Understanding the role of supervision in mentoring practice
Advising, guiding and supervising apprentices to acquire the maximum benefit from their development programme
Liaising with training providers and workplace colleagues to plan and implement structured and meaningful learning and work-experience for apprentices
Approaches for giving feedback to apprentices
Identifying and referring issues relevant to the apprentice’s progress and wellbeing
Verbal and non-verbal communication, listening skills, ability to show empathy, questioning skills, non-judgemental approach, goal or target setting, summarising, advising and guiding, demonstrating positive behaviours and role modelling

Moral Injury

In this 2 hour webinar, learners will explore the concept of moral injury and its links with both personal and workplace values. Focussing on strengths and challenges, this session also considers ways in which to minimise the impact of moral injury so that learners can protect themselves and each other.

Multigenerational teams

Embrace the diversity and richness of multigenerational teams in this 2hour webinar. As teams become more diverse, understanding generational differences is key to unlocking their potential. Our engaging webinar empowers leaders and team members alike to bridge the generation gap, harness unique strengths and create a cohesive high-performing team. Drive innovation and collaboration through the power of multigenerational synergy.

Navigating work and career challenges during the menopause

This 2hr webinar is ideal for anyone who wants to look at how perimenopause/menopause may impact their experience in the workplace and career and consider what steps they might take to increase support during this time. Content includes:

Exploring the current context around menopause at work and how symptoms might impact in the workplace and on your career
What support might be put into place to support menopause transition at work
How to discuss symptoms at work and how to ask for support
Signposting to a range of resources and websites which provide further information and education

NB: This webinar will not discuss medical or non-medical treatment of menopause eg. HRT

Successful Remote Interviews

This event is ideal for anyone wanting to give themselves the best chance of success during a remotely delivered interview. It explores the principles and practicalities of being remotely interviewed, including:

Addressing myths about remote interviews
Benefits of remote interview
Common issues with online interviews
How to prepare your space for an online interview
How to prepare yourself for an online interview
What to consider whilst taking part in an online interview
Top tips for successful remote interviews

Supporting Neurodiversity

Supporting Neurodiversity

A one-day webinar (delivered over three 2-hour webinars), suitable for trainers, assessors, managers and peers to explore neurodiversity in the workplace, learning differences, establishing an inclusive workforce with positive attitudes, practical strategies and reasonable adjustments, disclosure and creating a supportive environment.

Wellbeing Coaching

Wellbeing Coaching

This programme is delivered across two 3-hour webinars and is aimed at coaches wanting to inspire people to be happier, resilient and aware of their emotional health. The content includes:

The role organisations play in supporting workplace wellbeing
Understanding the neuroscience of human behaviour under pressure
Using coaching to recognise signs and symptoms of anxiety in the workplace
Wellbeing assessment
Tools and strategies for wellbeing coaching and building mental fitness
5 ways to wellbeing

Workplace Wellbeing

Workplace Wellbeing

This 2-hour webinar is for officers interested in minimising anxiety and stress in the course of their work. It is delivered using a mixture of instructor-led theory, at least 3 practical tools/models that can be applied in the workplace and facilitated discussion. The content includes:

Defining resilience
Understanding mental health in the workplace
Recognising signs and symptoms of anxiety in self and others
Maintaining own mental health
Supporting colleagues
Emotional responses to change
Understanding emotions (fight or flight)
Regulating own behaviour and behaviour of others
Diffusing and de-escalating emotional situations
Accepting change positively
Saying No and asking for help
5 ways to wellbeing

Corporate Mental Health Strategy

Corporate Mental Health Strategy

The 5 Key Elements to Corporate Mental Health Strategy

Motivation
High confidence
Clear objectives
Regular routine
Sharp arousal control

Strengthen your team’s mental resources

Focus
Balance
Performance
Energy
Discretionary Effort

Please get in touch with training@swcouncils.gov.uk to discuss how we can help you.

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