HR and Employment Services In-House Courses

We offer a range of in-house development courses specifically for HR specialists and officers with line management responsibilities. Following discussions with you regarding your requirements, we provide you with a training proposal which includes suggestions for content, duration and delivery methods. These sessions can be delivered as repeated sessions for courses intended for your full workforce or large numbers or one-off sessions for a small group of officers.

Popular courses in this category are:

Application and interview skills for apprentices

This two half-day event is for any apprentice who is preparing to apply for roles, as they begin to think about their next step. This event provides the skills and confidence to navigate the recruitment process effectively – from understanding job requirements to presenting themselves successrully at interview.

Content:

Session 1 – Applications and Supporting Statements

To build an understanding of competencies and transferrable skills
To gain a better understanding of what a job description and person specification is, and how it is used within the selection process
To explore the different tools needed to write a supporting statement / application form

Session 2 – Interview Skills

To build an understanding of different interview styles and methods
To consider how to prepare for an interview
To improve the skills needed to successfull intereviews

Conducting Investigations

This two half-day event is for any line manager who is taking part in a disciplinary or grievance case or who anticipates they may do so in the future. This event provides the skills to ensure disciplinary or grievance investigations are undertaken fully, faily and reasonably. It also takes participants through how to effectively present the management case.

Session content:

Ensuring investigations are conducted fully, fairly and reasonably
Common pitfalls which can undermine the process
Undertaking investigation interviews and using effective questioning techniques
Writing an investigation report
Presenting the case

Employment Status

This half day event will benefit HR officers and may also be of interest to line managers wanting to understand the different forms of employment and covers:

Permanent, fixed term and temporary
Casual working versus zero hours
Part time and seasonal work
Agency and self-employed
Contractors
Contracts of employment

Job Evaluation

This one day event is for HR professionals, managers and anyone involved in undertaking job evaluation. It provides a theoretical and practical understanding of either the National Joint Council (NJC) or the Greater London Provincial Council (GLPC) job evaluation schemes. This event is normally a 1-day event.

Basic understanding of Equal Pay legislation
Basic principles of job evaluation
Comprehensive understanding of the job evaluation scheme
Practical experience through mock evaluation panels
Practical considerations for job evaluation processes

Managing Absence

This half-day event is for anyone involved in managing employees’ absence as it gives an overview of effective management of staff absences.

Session content:

Cost and impact of staff absence
Legislative framework
ACAS code of Practice
Applying organisational policy
Improving attendance
Return to Work meetings
Sources of support

Managing performance and effective appraisals

This half day event provides an overview of processes and tools for Line Managers.

The content of the session:

Explains the purpose and benefits of appraisals
Builds an understanding of the appraisal process
Explores the skills needed for effective and positive appraisals
Looks at how to set, measure and monitor individual performance through objective setting
Looks at how the appraisal process fits into the wider performance management context
Provides an overview of how to manage poor performance

Pre-Employment Checks

This half-day event is ideal for those with little or no experience of pre-employment checks or to those who haven’t recruited for a while and are looking for a refresher. This event provides an overview of what pre-employment checks are and why they are needed.

Session content:

Why pre-employment checks are needed including an overview of the relevant Employment Law
What pre-employment should be carried out and when
What is the Right to Work in the UK including signposting to latest Home Office advice and guidance
ID checking and what to look out for
Dealing with references
Checking qualifications
Guidance on the different level DBS checks
Dealing with unfavourable outcomes and taking appropriate action

Recruitment and Selection

This half day event is ideal for anyone involved in the recruitment of employees.

Session content:

Analysing vacancies
Creating job roles
Developing job descriptions and person specifications
Selection methods and interview options
Preparing for and conducting interviews
Testing and assessing candidates
Providing feedback to unsuccessful candidates
Notifying successful candidates

Successful Remote Interviews

This event is ideal for anyone wanting to give themselves the best chance of success during a remotely delivered interview. This session explores the principles and practicalities of being remotely interviewed.

Session content:

Addressing myths about remote interviews
Benefits of remote interview
Common issues with online interviews
How to prepare your space for an online interview
How to prepare yourself for an online interview
What to consider whilst taking part in an online interview
Top tips for successful remote interviews

Supporting new starters: Induction and Probation

This event is ideal for those with little or no experience of induction and probation, or those who haven’t inducted someone for a while and are looking for a refresher.

Session content:

Understanding how the induction and probation process fits into the wider performance management context
Explaining the purpose and benefits of induction and probation
Understanding the induction and probration process
Gaining an awareness of relevant employment legislation and good practice
Understanding probation outcomes and next steps
Developing the skills needed to manage induction and probation positively and effectively