Leadership and Management Courses

We deliver a range of ILM leadership and management qualifications from levels 2 to 7.  We offer these as open events and distance learning and we can also run them specifically for your workforce if you have a group.  For these qualification courses, we work with you to select the content and the units to ensure the content is designed to meet your organisational requirements.  We also offer a range of distance learning qualifications for individuals.  Courses include

Managing Younger People

Managing Younger People – 1 day event

This event is for managers wanting to ensure younger workers have the best possible start and are effective in their new roles.

The event explores:

  • The beliefs we hold about young workers, the characteristics we expect
  • Benefits and challenges of employing younger people as they transition from school or college to the workplace
  • Creating a positive and welcoming environment
  • Delivering an effective induction
  • Providing effective support and ensuring the development of younger people
  • Retaining younger workers
  • Safeguarding and wellbeing measures
Introduction to Managing Volunteers

Introduction to Managing Volunteers 1-day event

This one-day event explores the successful recruitment, retention and development of volunteers. It also considers relevant legislation, responsibilities and dealing with under performance:

  • The Volunteer Role: roles, attributes, organisational contribution, skills, knowledge
  • Recruitment: finding and recruiting volunteers, effective engagement and communication
  • Development and Retention: developing performance, motivation and reward, retention 
  • Volunteer Agreements: employment status, contracts v volunteer agreements, recruitment and selection, policies, legislation, managing underperformance
ILM L3 Award in Management of Volunteers

ILM L3 Award in Management of Volunteers – 3 days 

This 3-day ILM qualification provides a programme of essential knowledge and skills to supervise, support and motivate volunteers. Learners who attend the learning and successfully complete 3 written assignments will achieve this professionally recognised qualification.

Structure

  • Induction
  • 3 Training days
  • 3 Assignments
    • Assignment 1: Promoting volunteering
    • Assignment 2: Managing volunteering agreements
    • Assignment 3: Supervising and supporting volunteers
  • Assignment support
  • Independent research

Content

Day 1 Promote volunteering within your organisation and to volunteers

  • ILM qualification overview and induction
  • Understanding volunteers – who and why
  • Volunteer roles and organisational contribution
  • Skills, knowledge and attributes of volunteers
  • Finding and engaging with potential volunteers

Day 2 Managing volunteer agreements

  • The employment status of volunteers
  • The differences between employment contracts and volunteer agreements
  • Recruiting and selecting volunteers
  • Having appropriate volunteer policies in place
  • Legislation that impacts on volunteer agreements and relationships
  • Managing underperformance of volunteers
  • Motivating and rewarding good performance
  • Communication and delegation
  • Giving feedback
  • Assignment discussion

Day 3 Supervise and support volunteers

  • Planning and organising volunteers’ work
  • Setting appropriate objectives
  • Identifying individual and team development needs
  • Exploring development options and strategies
  • Encouraging volunteers to be reflective
  • Assignment discussion
Building Effective Virtual Teams

Overview

Recent events have forced us into a virtual team operating model.  For some this has been welcomed and overdue but for others this has been a difficult process.  Building an effective virtual team can be improved through team coaching, focusing on:

  • Managing dispersed teams virtually
  • Developing trust and communication channels amongst dispersed co-workers
  • Identifying and overcoming challenges
  • Identifying and building on good practice
  • Personality profiling and the needs of individuals
  • Identifying and meeting the collective needs of a dispersed team

SW Councils has access to coaching experts with skills and experience in team and organisational transformation and in the use of personality profiling tools.

Who is it for?

This virtual team coaching offer will support personal wellbeing and professional effectiveness, helping to shape successful dispersed teams by exploring challenges, successes, personal preferences, and ways of communicating and operating positively.

Content

  • The team coaching support offer will be individualised in terms of content to meet individual team requirements.  An initial scoping session will take place to discuss and agree the details of the virtual team coaching support programme which may include a menu of options such as:
    • Personality profiling to obtain a team view of preferences
    • Gap analysis to help identify where there is cohesion and fragmentation
    • Virtual team coaching sessions
    • Developing virtual team principles and behaviours such as communication style; avoiding distractions; active listening, scheduling meetings
    • Understanding the dynamics to develop strong functional teams

 

When and where will the training take place?

The virtual team coaching support programme will take place remotely and sessions and content will be agreed with you as part of the scoping session.

Who is delivering it?

We have access to a range of experts including:

  • John Gilbert, Associate, South West Councils
  • Tracy Crane, Associate, South West Councils
  • Neil Harris, Associate, South West Councils
  • Bryony Houlden, Chief Executive, South West Councils
  • Fay Edwards, Head of Learning & Development, South West Councils

Prices

£780 for member organisations + VAT per programme of up to 4 x 1½ hour virtual team coaching sessions

£850 for non-members + VAT per programme of up to 4 x 1½ hour virtual team coaching sessions

GC Index and OPQ (SHL) are subject to additional costs which can be provided as part of the scoping activity if these are identified as being of benefit to support the remote team coaching programme

Next steps

To arrange a scoping discussion, contact Fay Edwards, Head of Learning & Development, fay.edwards@swcouncils.gov.uk

Managing Change

Managing Change – 1-day event 

This event explores the role of change in the workplace and examines a range of theories, models and tools to help identify and manage opportunities for change. It also considers strategies to facilitate successful change and learners will be introduced to techniques for building resilience in themselves, and others. Content covers:

  • Developing an understanding of change theories and models
  • Understanding the reasons why organisations continually need to change
  • Identifying areas in own organisation for possible change
  • Assessing the benefits and risks of change
  • Developing a change improvement plan
  • Strategies and approaches that support and encourage staff to develop resilience in the face of change
ILM L2 Award in Leadership & Team Skills

This 3-day ILM qualification provides a programme of essential knowledge and skills to support team leaders and supervisors in becoming more effective and confident in their role and for aspiring team leaders and supervisor to make the transition from working in a team to leading a team.

Learners who attend the learning and successfully complete 3 written assignments will be awarded the ILM L2 Award in Leadership and Team Skills.

Learners will receive an induction followed by delivery of content:

Day 1 – Developing yourself as Team Leader

  • Roles, functions and responsibilities of a team leader
  • Limits of authority and accountability, and how these are defined
  • Personal skills and abilities for effective team leading
  • Using reflective learning skills to improve performance
  • Areas of strength and possible improvement
  • Ways of obtaining feedback from others
  • Receiving and responding positively to feedback

Day 2 – Improving the Performance of the Work Team

  • Organisational employment policies, eg relating to time-keeping, absenteeism, conduct, level of performance, attitude and behaviour in relation to team member performance at work
  • Ways to identify areas of concern or under-performance
  • Extent of team leader’s authority to address performance problems within organisation’s policies and procedures
  • Interpersonal behaviour and its impact
  • Motivation models at work
  • Blending personal objectives with organisational objectives
  • Using rewards (behavioural) and positive feedback to optimise performance

Day 3 – Planning and Monitoring Work

  • Role and purpose of objectives and targets
  • Setting SMART work targets to meet team and organisational requirements
  • Causes of conflict and incompatibility between targets/objectives in the workplace
  • The roles people play in a team
  • The importance of knowing individual team members’ strengths in their work roles
  • Techniques for scheduling work, eg rotas/shifts
  • Methods of communication to give instructions and achieve performance standards
  • Methods to monitor actual performance against targets
  • Ways to ensure team members understand monitoring systems
  • Taking remedial/corrective action
  • Effective reporting back to manager
ILM L3 Award in Leadership and Management – Projects and Finance: Distance Learning

ILM L3 Award in Leadership and Management – Projects and Finance: Distance Learning

Ideal for learners who want a flexible learning opportunity, this distance learning programme builds knowledge in the specialist management areas of projects and finance.

Easy to use ILM workbooks support the learning process whilst successful achievement of 2 assignments will deliver this professionally recognised qualification.

Key features:

  • 3 workbooks
  • 3 knowledge units
  • 1 written assignment
  • 1 presentation assignment
  • 3 knowledge units
    • 320: Managing Workplace Projects
    • 324: Understanding Costs and Budgets in an Organisation
    • 307: Giving Briefings and Making Presentations
ILM Level 4 Award and Certificate in Leadership and Management – Change and Motivation: Distance Learning

ILM Level 4 Award and Certificate in Leadership and Management – Change and Motivation: Distance Learning

Ideal for learners who want a flexible learning opportunity, this distance learning programme builds knowledge in managing and implementing change and motivating people in the workplace.

Easy to use ILM workbooks support the learning process whilst successful achievement of the assignments described will deliver this professionally recognised qualification.

For the Award

  • 2 workbooks
  • 1 written assignment
  • 2 knowledge units
    • 415: Motivating People in the Workplace
    • 417: Managing and Implementing Change in the Workplace

For the Certificate

  • 4 workbooks
  • 2 written assignments
  • 1 presentation assignment
  • 4 knowledge units
    • 415: Motivating People in the Workplace
    • 417: Managing and Implementing Change in the Workplace
    • 416: Solving Problems by Making Effective Decisions in the Workplace
    • 307: Giving Briefings and Making Presentations
ILM L5 Award, Certificate or Diploma in Leadership and Management - Working with Others: Distance Learning

ILM L5 Award, Certificate or Diploma in Leadership and Management – Working with Others: Distance Learning 

Ideal for learners who want a flexible learning opportunity, this distance learning programme builds knowledge in successfully working with others.

Easy to use ILM workbooks support the learning process whilst successful achievement of the assignments described will deliver this professionally recognised qualification.

For the Award

  • 2 workbooks
  • 1 written assignment
  • 2 knowledge units
    • 506: Managing Stress and Conflict in the Organisation
    • 527: Partnership Working

For the Certificate

  • 3 workbooks
  • 2 written assignments
  • 3 knowledge units
    • 506: Managing Stress and Conflict in the Organisation
    • 527: Partnership Working
    • 417: Managing and Implementing Change in the Workplace

For the Diploma

  • 6 workbooks
  • 3 written assignments
  • 1 presentation assignment
  • 8 knowledge units
    • 506: Managing Stress and Conflict in the Organisation
    • 527: Partnership Working
  • 417: Managing and Implementing Change in the Workplace
  • 415: Motivating People in the Workplace
  • 416: Solving Problems by Making Effective Decisions in the Workplace
  • 420: Budgetary Planning & Control
  • 518: Making Professional Presentations
  • 521: Managing Own CPD
L7 Award in Leadership and Management
Distance Learning Qualifications
Leadership behaviours for managing and motivating hybrid teams

This popular workshop examines how the effective management and motivation of hybrid teams is fundamental to continued organisational success.  The workshop is delivered remotely (although in-person delivery can be considered for in-house courses) and includes handouts from other Councils providing examples of policies, procedures and models.

The 3½-hour workshop covers:

  • Effective Communication – why we need to effectively communicate within mixed work location teams as we move away from managing by presence to managing by outcome, and make effective communication everyone’s responsibility
  • Building Positivity in the Workplace – ensuring colleagues remain positive and focused in their working environment by employing positive practical solutions
  • Goal-Setting and Routine – providing effective direction on workload planning and prioritisation, managing our workloads in both the office and the remote working environment, and effectively focusing on getting key tasks completed in a planned way in the hybrid working environment
  • Team Working Culture – examining ways in which we can maintain team cohesiveness, particularly over the long term, when leading a hybrid team and the essential leadership styles required to achieve this
  • Understanding Challenge – exploring opportunities and the new working environment, and how we can build our individual resilience and teams’ resilience in times of change
  • Emotional Wellbeing in the Workplace – how guaranteeing the emotional wellbeing of our workforce is vital in the new working environment, through the application of local authority best practice employee assessments, risk assessments and appraisal and development templates and guidance

Price

The price is £95 + VAT for the open event and £550 + VAT for up to 12 on an in-house course for members

The price is £105 + VAT for the open event and £599 + VAT for up to 12 on an in-house course for non-members

Introduction to Leadership

Introduction to Leadership – 1-day 

This event enables learners to develop practical leadership and management skills.  Learners will examine their style and roles and how these fit with organisational culture. Learners will consider theories and apply models to their specific work area. Content includes:

  • Developing an understanding of leadership theories and styles
  • Understanding leadership roles and different approaches
  • Clarifying what effective leadership looks like
  • Review and assess own leadership and effectiveness
  • Role of leadership in helping teams to achieve organisational goals and objectives
  • Measuring team performance against organisational goals and objectives
  • Understanding the characteristics of self-leadership

Why Choose Us?

Find out what our customers say.

Find out about membership

 
To find out more about SW Councils’ membership, visit our membership page.

South West Jobs

South West Jobs is a onestop website where organisations across the South West can advertise vacancies.