Leadership and Management Courses
We deliver a range of ILM leadership and management qualifications from levels 2 to 7. We offer these as open events and distance learning and we can also run them specifically for your workforce if you have a group. For these qualification courses, we work with you to select the content and the units to ensure the content is designed to meet your organisational requirements. We also offer a range of distance learning qualifications for individuals. Courses include
ILM L3 Award in Management of Volunteers
ILM L3 Award in Management of Volunteers – 3 days
This 3-day ILM qualification provides a programme of essential knowledge and skills to supervise, support and motivate volunteers. Learners who attend the learning and successfully complete 3 written assignments will achieve this professionally recognised qualification.
Structure
- Induction
- 3 Training days
- 3 Assignments
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- Assignment 1: Promoting volunteering
- Assignment 2: Managing volunteering agreements
- Assignment 3: Supervising and supporting volunteers
- Assignment support
- Independent research
Content
Day 1 Promote volunteering within your organisation and to volunteers
- ILM qualification overview and induction
- Understanding volunteers – who and why
- Volunteer roles and organisational contribution
- Skills, knowledge and attributes of volunteers
- Finding and engaging with potential volunteers
Day 2 Managing volunteer agreements
- The employment status of volunteers
- The differences between employment contracts and volunteer agreements
- Recruiting and selecting volunteers
- Having appropriate volunteer policies in place
- Legislation that impacts on volunteer agreements and relationships
- Managing underperformance of volunteers
- Motivating and rewarding good performance
- Communication and delegation
- Giving feedback
- Assignment discussion
Day 3 Supervise and support volunteers
- Planning and organising volunteers’ work
- Setting appropriate objectives
- Identifying individual and team development needs
- Exploring development options and strategies
- Encouraging volunteers to be reflective
- Assignment discussion
ILM L2 Award in Leadership & Team Skills
ILM Level 2 Award in Leadership & Team Skills
This ILM qualification provides a programme of essential knowledge and skills to support team leaders and supervisors in becoming more effective and confident in their role and for aspiring team leaders and supervisor to make the transition from working in a team to leading a team. We work with you to select relevant units from those listed below to make up the 3 credits required for the qualification.
The qualification can be delivered as an in-house course for groups within an organisation. The course can be fully customised to meet your requirements and is priced based on the units you select, and the number of days training required.
The qualification can also be delivered for individuals on a one-to-one basis comprising several 1-hour tutorial webinars. The course is fully customised to meet your requirements and priced based on the units you select, and the number of tutorial webinars required.
The programme covers:
- Induction session and Assignment tutorial
- Select from:
- Unit 250 Developing yourself as Team Leader (1 credit)
- Unit 251 Improving the Performance of the Work Team (1 credit)
- Unit 252 Planning and Monitoring Work (2 credit)
- Unit 253 Developing the Work Team (1 credit)
- Unit 255 Meeting Customer Needs (2 credit)
- Unit 259 Understanding Change in the Workplace (2 credit)
- Unit 261 Diversity in the Workplace (1 credit)
- Unit 272 Setting Team Objectives in the Workplace (2 credit)
- Unit 276 Understanding Effective Team Working (1 credit)
ILM L3 Award/Certificate in Leadership and Management
ILM Level 3 Award/Certificate in Leadership & Management
This ILM qualification is ideal for those with management responsibilities but no formal training, wishing to develop their abilities. It’s particularly suited to practising team leaders seeking to move up to the next level of management, and managers who need to lead people through organisational change, budget cuts or other pressures. We work with you to select relevant units from those listed below to make up the 4 credits required for the Award or 13 credits for the Certificate.
The qualification can be delivered as an in-house course for groups within an organisation. The course is fully customised to meet your requirements and priced based on the units you select, and the number of days training required.
The qualification can also be delivered for individuals on a one-to-one basis comprising several 1-hour tutorial webinars. The course is fully customised to meet your requirements and priced based on the units you select, and the number of tutorial webinars required.
The programme covers:
- Induction session and Assignment tutorial
- Select from:
- Unit 300 Solving Problems and Making Decisions (2 credits)
- Unit 301 Understanding Innovation and Change in an Organisation (2 credits)
- Unit 307 Giving Briefings and Making Presentations (2 credits)
- Unit 308 Understanding Leadership (2 credits)
- Unit 309 Understand How to Establish an Effective Team (1 credit)
- Unit 310 Understanding How to Motivate to Improve Performance (credit 2)
- Unit 311 Developing Yourself and Others (2 credits)
- Unit 312 Understanding Conflict Management in the Workplace (1 credit)
- Unit 320 Managing Workplace Projects (2 credits)
- Unit 324 Understanding Costs and Budgets in an Organisation (1 credit)
- Unit 328 Understand How to Lead Effective Meetings (2 credits)
- Unit 343 Understanding Mental Health in the Workplace (2 credits)
ILM Level 4 Award and Certificate in Leadership and Management
ILM Level 4 Certificate in Leadership & Management
This ILM qualification is designed for new and aspiring department heads, regional team leaders and other middle managers wanting to develop into the role, gain comprehensive business knowledge and develop the skills you need to lead at this level. We work with you to select relevant units from those listed below to make up the 13 credits required for the Certificate.
The qualification can be delivered as an in-house course for groups within an organisation. The course is fully customised to meet your requirements and priced based on the units you select, and the number of days training required.
The qualification can also be delivered for individuals on a one-to-one basis comprising several 1-hour tutorial webinars. The course is fully customised to meet your requirements and priced based on the units you select, and the number of tutorial webinars required.
The programme covers:
- Induction session and Assignment tutorial
- Select from:
- Unit 405 Developing People in the Workplace (5 credits)
- Unit 406 Developing Your Leadership Styles (4 credits)
- Unit 412 Managing Meetings (3 credits)
- Unit 415 Motivating People in the Workplace (2 credits)
- Unit 417 Managing and Implementing Change in the Workplace (6 credits)
- Unit 418 Understanding the Organisational Culture and Context (6 credits)
ILM L5 Award/ Certificate in Leadership and Management
ILM Level 5 Award/Certificate in Leadership & Management
This ILM qualification is designed for project managers, department heads, and other practising middle managers to develop skills and experience, improve performance and prepare for senior management responsibilities. We work with you to select relevant units from those listed below to make up the 6 credits (minimum of 2 units) required for the Award or 13 credits for the Certificate.
The qualification can be delivered as an in-house course for groups within an organisation. The course is fully customised to meet your requirements and priced based on the units you select, and the number of days training required.
The qualification can also be delivered for individuals on a one-to-one basis comprising several 1-hour tutorial webinars. The course is fully customised to meet your requirements and priced based on the units you select, and the number of tutorial webinars required.
The programme covers:
- Induction session and Assignment tutorial
- Select from:
- Unit 504 Leading Innovation and Change (5 credits)
- Unit 507 Understanding the Organisational Environment (5 credits)
- Unit 508 Understanding Organisational Culture and Ethics (3 credits)
- Unit 511 Managing Projects in the Organisation (4 credits)
- Unit 518 Making Professional Presentations (2 credits)
- Unit 519 Developing and Leading Teams to Achieve Organisational Goals and Objectives (4 credits)
- Unit 522 Becoming an Effective Leader (5 credits)
- Unit 526 Managing Remote Workers (5 credits)
- Unit 527 Partnership Working (4 credits)
L7 Award in Leadership and Management
ILM Level 7 Award in Leadership & Management
These Level 7 vocational qualifications are designed for senior managers and leaders who recognise they must satisfy various stakeholders and who want to invest in their own personal brand. There is one mandatory unit to complete for the Award.
The qualification can be delivered as an in-house course for groups within an organisation. The course can be fully customised to meet your requirements and is priced based on the number of days training required (usually around 4 days of delivery).
The qualification can also be delivered for individuals on a one-to-one basis so can be adapted to meet your individual needs. There are 4 x 1½-hour tutorial webinars. The dates and times for these are arranged to suit you and your trainer.
The programme covers:
- Induction session and Assignment tutorial
- 703 Developing strategic leadership and management capability (10 credits)