Training and Assessment Courses

We offer qualifications for assessors as follows:

Level 3 Award in Undertaking End-Point Assessment


The objective of this qualification is to support a role in the workplace as an independent end-point assessor. It will provide specific knowledge and skills for those who plan to undertake end-point assessment processes and practices and is designed to support those who have sector competence within the areas of approved apprenticeship standards and who would like to gain a more specialised understanding of end-point assessments processes and practices.


This course consists of the following:

Unit 1- The Principles and Practices of End-Point Assessment
Learning Outcome 1 – Understand the principles and practices of end-point assessment as part of an apprenticeship standard
Learning Outcome 2 – Understand different types and methods of end-point assessment
Learning Outcome 3 – Know how to plan end-point assessments in line with the apprenticeship standard and assessment plan
Learning Outcome 4 – Be able to make end-point assessment decisions
Learning Outcome 5 – Understand quality assurance of the end-point assessment process

You will have individual sessions with an assessment mentor, gather practical work-based evidence to build a portfolio and complete 4 online tutorials covering the following:

Session 1
Introduction to the award
Use of simulated/actual assessment within this award
Understanding different types and methods of EPA
Comparing strengths and limitations of a range of end-point assessment types and methods

Session 2

Invigilation policy and procedures

Session 3
The role and responsibilities of an end-point assessor
The function of EPA as part of an apprenticeship standard
The requirements of apprenticeship standards and EPA
The difference between ongoing and end-point assessments
Grading requirements and the differences between each of them

Session 4
Key factors to consider when planning end-point assessments
The risks that may be involved in conducting EPA
How to plan and conduct end-point assessments in line with the standards and assessment plan
Relevant policies, procedures and legislation relating to all stages of EPA
Quality assurance and standardisation policies and procedures that apply to end-point assessments
The procedures to follow when there are disputes concerning end-point assessments decisions
CPD in relation to your own role and standards that you assess

How it is Assessed?
Learning Outcomes 1, 2, 3 and 5 are assessed through the completion and submission of an open-response assignment workbook document

Learning Outcome 4 is assessed through observation of real and simulated assessment activity and documentary evidence

Highfield Level 3 Award in Delivering Training


This practical qualification is suitable for new trainers wishing to improve their skills or learners who would like to progress into delivering training in the future. It is ideal for those wanting to deliver training in the workplace and covers the planning, preparation and delivery skills required to deliver effective training events.

Learning is delivered over 9 hours in 3 x 3-hour webinars, plus the delivery of an assessed microteach:

Session 1

  • Definition of training
  • Learning styles
  • Learning cycle
  • Ground rules
  • Gap analysis
  • Self-Study: Delivery methods and resources

 Session 2

  • Planning content and timings
  • Communication skills
  • Icebreakers and energisers
  • Inclusive training
  • Group versus individual learner dynamics
  • Learning outcomes
  • Resources for different topics and learners
  • Initial, formative and summative assessment
  • Self-Study: Prepare micro-teach

 Session 3

  • Evaluating training
  • Self-evaluation
  • Use of technology
  • Verbal feedback to peers
  • Self-Study: Personal improvement

 Session 4       Microteach assessment

 How is it assessed?

There are 3 assessment activities:

  • timed delivery plan (written activity)
  • observed 20min microteach
  • self-evaluation report (written activity)

 To achieve this qualification, learners must

  • complete an induction tutorial
  • attend 3 x 3hr remotely delivered sessions
  • undertake own research through guided self-study
  • successfully complete 3 assessment activities, including a 20minute remotely observed microteach
IQA Principles and Practices
Facilitation Skills
Facilitation Skills

This event will support participants in understanding the role of the facilitator and developing confidence in their facilitation skills.  It introduces facilitation tools and techniques and explores when and how to apply facilitation skills.


  • The difference between facilitation and training
  • Key skills required by a facilitator
  • Learning styles
  • Inclusivity
  • Group dynamics
  • Intervention skills
  • Bringing your own personality and style to the event
  • Resources
  • Keeping the objectives in view
  • Trying it out in a safe environment
Learning Mentor for Apprentices
Learning Mentor for Apprentices

Mentoring is an established development strategy both in the workplace and in a learning context.  This makes the role of Learning Mentor ideally placed to support apprentices, developing their knowledge, skills and behaviours, in the workplace.

Learning Mentors use their occupational knowledge and competence to guide and advise those who are less experienced through applying theoretical learning in practical work environments.  Learning Mentors provide practical, technical and pastoral support, liaising closely with managers, training professionals and HR.

Our 9-hour training programme covers:

  • Practical application of mentoring processes/models
  • Motivating and inspiring apprentices
  • Working within professional and ethical boundaries
  • Understanding the role of supervision in mentoring practice
  • Advising, guiding and supervising apprentices to acquire the maximum benefit from their development programme
  • Liaising with training providers and workplace colleagues to plan and implement structured and meaningful learning and work-experience for apprentices
  • Approaches for giving feedback to apprentices
  • Identifying and referring issues relevant to the apprentice’s progress and wellbeing
  • Verbal and non-verbal communication, listening skills, ability to show empathy, questioning skills, non-judgemental approach, goal or target setting, summarising, advising and guiding, demonstrating positive behaviours and role modelling

The 9-hours are delivered across three 3-hour webinars, scheduled 4-weeks apart.

There is an optional ILM Level 2 Award in Effective Mentoring Skills (8584-11) qualification which those attending this programme can choose to undertake.  To complete this, participants must attend the above webinars, undertake 1-hour of supervision with the trainer, attend a 1-hour assignment tutorial and successfully complete an assignment which includes a written assignment about the activities and responsibilities of a mentor and records of undertaking at least 3-hours of mentoring.

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