Vocation and Technical Qualification Policies
Complaints Handling
This policy details our complaints procedure
Conflict of Interest
This policy details our approach for maintaining integrity, credibility and fairness in the assessment process by managing potential and actual conflicts of interest
Data Protection
This policy details our approach for sharing, recording and storing data related to all assessment activities
Enquiries and Appeals
This policy details our approach when a specific challenge to the way in which an assessment was conducted, or a decision is made such as a reasonable adjustment request or investigation outcome is determined
Enquiries and appeals application form
Equality, Diversity and Inclusion
This policy details our commitment to equality, diversity and inclusion, treating all with dignity and respect
Fair Access
This policy details our approach to ensuring we have in place the systems and procedures to allow the provision of fair access to assessment, including reasonable adjustments and special considerations
Reasonable adjustment request form
Special consideration request form
Feedback Results and Certification Claims
This policy details our approach to providing feedback on assessment, recording assessment decisions, referrals and claiming certificates when all units of a qualification are successfully passed
Malpractice and Maladministration
This policy details our approach for ensuring the integrity and credibility of our process for delivering vocational qualifications, including the risks posed by generative artificial intelligence (AI)
Malpractice and maladministration incident report form
Quality Assurance
This policy details our approach to quality assurance, continuous improvement and sampling strategy
Recognition of Prior Learning
This policy details our approach for acknowledging individuals’ existing knowledge, skills and achievements.
Social Value
This policy details our approach for recognising scoial value within our procedures and services