<

Level 5

Certificate in Effective Coaching & Mentoring (ILM)

The programme is delivered through a combination of independent learning activities, four 2-hour interactive workshops (four ½-days for groups), assignment tutorials and supervision with an experienced facilitator/coach and is underpinned with a textbook and two toolkits: “Principles of coaching” and “Reflective coaching” containing a range of useful resources and templates. 

Delivered remotely using MS Teams 

Also available on an in-house basis for groups of between 2 and 12 .

Three business people talking

Description

The programme is designed for individuals and small groups with an emphasis on one-to-one support.  You are assigned an experienced facilitator/coach who guides you through the independent learning activities, supporting you as you build your knowledge and understanding.  The workshop sessions provide the opportunity for open discussion and for your facilitator/coach to introduce you to coaching tools and techniques.  Supervision supports you as you apply your coaching skills, providing a safe space for reflection and the assignment tutorials prepare you for assessment. 

The benefits: 

  • Increased flexibility: This approach allows you to study most of the programme at your own pace, wherever and whenever suits you 
  • Efficient learning: Independent learning activities free up more time for you to focus on hands-on application of skills 
  • Directed learning: We provide access to a range of resources, including readings, case studies, and practical exercises designed to guide independent study. You are directed by your assigned trainer so that you know which activities to complete and when 
  • Personalised support: You have access to tailored one-on-one sessions with our expert trainers/coaches 
  • Work-life balance: This approach helps to fit studies around existing commitments, giving you more control over the learning schedule 
  • Empowerment: The programme develops critical coaching skills through self-directed tasks that mirror real scenarios and research activities 
  • Support: You will enjoy focused, meaningful interactions with the tutor (and peers) in a more efficient and flexible format 

The programme is expected to take around 8 months to complete. 

Content includes:

N

Coaching foundations

self-assessment, defining coaching v mentoring, GROW model, EMCC core competencies, and non-directive approaches

N

Coaching practice and tools

use of tools like the wheel of life, empty chair, visualisation, scaling, and different coaching formats 

N

Coaching review and models

reviewing coaching sessions, using the CLEAR model, and understanding seven coaching conversations 

N

Evaluation methods

applying Kirkpatrick’s model, Kaufman, Anderson’s value of learning, and Brinkerhoff’s success case model for evaluating coaching effectiveness 

N

Core coaching skills

rapport building, active listening, questioning, inner dialogue, and effective coaching qualities 

N

Reflective practice and supervision

Gibbs reflective cycle, emotions wheel, critical reflection, and supervision

N

Coaching tools and diagnostics

utilising tools like Myers-Briggs, Belbin, multiple intelligences, ladder of inference, Karpman drama triangle, transactional analysis to support coaching 

N

Emotional Intelligence and leadership

developing emotional intelligence and understanding different leadership styles in coaching 

N

Learning and self-awareness

Kolb and Honey & Mumford learning models, VARK preferences, Boyatzis’s self-directed learning, and baseline self-awareness on coaching skills

N

Ethical considerations

Code of ethics, responsibilities of a coach, contracting, re-contracting, and ethical dilemmas

N

Wellbeing and psychology

exploring the Five Ways to Wellbeing, positive psychology, and motivation in coaching 

N

Feedback and impact

recognising the importance of feedback and the benefits of coaching for individuals and organisations

Price

£1,866 plus VAT per person for member organisations

£2,146 plus VAT per person for non-member organisations

Thank you for uploading the document to the South West Councils website